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    MINDMATTERS
    Make your
    customer King! CRMunlimited.

100% PEOPLE-FOCUSED

Our experienced professionals put their knowledge and expertise to work for you. Creative thinking and a smooth execution is what we are good at. Optimization of your processes is our goal.

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SOFTWARE

We offer practical software solutions for relation management and customer contact management.

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CONSULTANCY

Our consultancy solutions make the relationship between you and your customers more personal and interactive. More added value is ensured for both the short and long term.

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SERVICES

Our additional services for customer relation management and database management allow you to focus solely on the things you are good at.

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CRMunlimited. Software for customer contact centres and service departments.

CRMunlimited is multichannel customer contacts software.  CRMunlimited is a cloud-based solution. The powerful functionality of CRMunlimited makes your inbound and outbound communications relevant en personal. This is what we call “customer intimacy”. MindMatters combines CRMunlimited functionality with your specifice situation. An integrated environment with existing systems and processes is the result.  This is costefficient and your existing investments remain protected. MindMatters has twenty years of experience. It would be a pleasure to share with you.

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Others talk, you communicate: CRMunlimited!

Customers require proper assistance: a listening ear and a service-oriented organisation that delivers on its promises. Many organisations discover that their customers are dissatisfied with the provided service. MindMatters optimizes customer experience through the smarter use of software.

Multiple Layouts

Be in full control of the process of incoming customer contacts, in line with all your organizational demands.

Modern Design

All the answers are provided by the system at the right moment. The answers are always correct with regard to content. The presentation of the answers to the service employee is adjusted for each communication channel.

Awesome Content

All communication channels are supported, also via mobile platforms.

Multiple Layouts

CRMunlimited is always customized to fit the existing IT infrastructure, regardless of the system.

Modern Design

CRMunlimited has a modular structure so you only pay for what you really need.

Awesome Content

Your existing systems often perform effectively. We only add what is really necessary. This helps protect your investments and reduces the time and costs of implementation.

Jasper.Brugman@mindmatters.nl

Liesbeth.van.Lieshout@Mindmatters.nl

Frank.van.der.Spek@Mindmatters.nl

Cees.Kappert@Mindmatters.nl

Software is made by people. Meet our team!

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Consultancy.
Finding your ideal solution in
co-creation.

Optimizing the interaction between organisations and their (potential) customers is what we are good at. To make these customer relationships personal, interactive and well balanced is our intention. Our consultancy solutions derive from our vast knowledge and expertise. We help you to improve the relationship with your customers.

Using the modular structure of our consultancy services, we can also support you in specific subareas. As you can see, at MindMatters your needs matter!

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Current publications, straight out of our playing field.

Communicate! That is something we often do together with our current customers. Here are a few of our recent stories. And, of course, we are keen to find out what you think.

Customer engagement in times of big data, social media and content marketing.

Beheerder / 12 October 2017

NRC and MindMatters at the InCT conference.

Beheerder / 14 August 2017

Benefactor relationships at high level.

Beheerder / 14 August 2017

Technology and customer service. Are you being served?

Beheerder / 14 August 2017

CLICK HERE FOR THE LATEST ARTICLES

At the moment we started to use CRMunlimited, we hit our service levels!

NRC MEDIA

Service.
Focus on your work.
We deal with the rest.

When it comes to marketing and customer relation management, our experts offer what you are looking for. They are happy to unburden you, enabling you to focus on your core business.

Benefit from the services we offer in the area of project management, marketing analysis, customer segmentation and database management. Use our knowledge and experience to realise your processes in a cost-efficient way. Let us guarantee your peace of mind!

REQUEST A QUOTATION

Interested? Call MindMatters : 06 - 466 15 300

MindMatters

CONTACT DETAILS

info@mindmatters.nl
Telephone 06 - 466 15 300
www.mindmatters.nl

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